Wed • Sep 16 • 4:30pm – 5:00pm ET • Impact Stage
Scaling AI In Industries That Resist Change
In most industries, a great product is enough. But in healthcare, trust is hard-won and the default answer is "no". Jessie Young knows what it actually takes to build in tough environments. At Uber Eats, she helped scale a business that didn't exist to $4.5B ARR across five continents. Now she's doing it again, bringing AI into one of the most change-resistant industries. In this session, she'll share the real playbook behind Heidi's US expansion: why clinician-led adoption beats top-down mandates, what it took to land system-wide rollouts, and the GTM lessons that apply far beyond healthcare.
Session Speakers:
Jessie YoungPresident of North America @ Heidi Health
Jessie Young is a C-suite operator who scales consumer technology platforms to the first billions. As Uber Eats employee three in ANZ, she grew the Retail and Grocery business to $4.5B ARR across five continents. As COO of Nivoda she ran $350M GMV, raised $91M, and transformed the business from marketplace to SaaS plat…
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