Wed • Sep 16 • 11:45am – 1:45pm ET
Lab: Build, Test, and Deploy Customer Agent with Confidence
What if your customers could get fast, accurate, on-brand answers 24/7? A well-built customer agent makes that possible. Through live demos, hands-on building time, and expert coaching, you'll learn how to write agent guidelines that reflect your brand, structure knowledge sources, configure smart handoffs, and test before launch. You'll leave with a customer agent that's ready to go.
Best for: HubSpot admins, ops leads, service managers, and marketers deploying or optimizing customer-facing tools. Editor access to customer agent required.





