Agenda
Explore 200+ sessions designed to help modern teams put AI to work, refine strategy, and accelerate execution. Discover the ideas, frameworks, and conversations waiting for you in Boston this September. Now live for registered attendees: start planning with our new Agenda Builder and get a personalized schedule in minutes. Save your seat for limited capacity sessions now.
11 Results
- LIMITED CAPACITY
Wed • Sep 16 • 1:30pm - 3:00pm ET
Build a Market Research Engine (Step-by-Step)
A framework for turning customer signals and feedback into confident GTM decisions.
- SESSION IS FULL
Wed • Sep 16 • 3:30pm - 5:00pm ET
Do This, Not That: AI That Earns Customer Trust
Learn where AI should lead and where humans should step in to build customer trust. - LIMITED CAPACITY
Wed • Sep 16 • 3:45pm - 5:15pm ET
Vibe by Design: Stop Blaming the Format
Design better events with an engagement arc, not just format. - SESSION IS FULL
Thu • Sep 17 • 11:45am - 12:30pm ET
Designing an AI Powered Customer Journey in HubSpot
Design an AI-powered post-sale journey to improve retention and growth. - SESSION IS FULL
Thu • Sep 17 • 4:30pm - 5:15pm ET
Feeling Known Beats Being Targeted
Create experiences that make customers feel known, not just targeted. - LIMITED CAPACITY
Fri • Sep 18 • 10:00am - 10:45am ET
From Signals To Scale: How We Increased NRR by 47 Points
Use data signals to surface expansion opportunities and improve NRR. Fri • Sep 18 • 10:45am - 11:15am ET
The Hybrid Service Team That Retains and Grows Customers
Align support and success teams to improve retention and expansion.- LIMITED CAPACITY
Fri • Sep 18 • 12:45pm - 1:30pm ET
Predict Churn Before It Happens Without Health Scores
Replace static scores with signals that flag churn and growth risk early. - LIMITED CAPACITY
Fri • Sep 18 • 12:45pm - 1:30pm ET
The AI Handoff: When Should AI Stop and Humans Step In?
Design handoffs that protect trust and improve customer experience.
